privacy policy

Last updated: May 21, 2026

Groupe Soma (« we, » « our, » « us ») respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

  1. INFORMATION WE COLLECT

When you use our website, fill out a form, or sign up for our communications, we may collect:

  • First and last name
  • Email address
  • Phone number (including mobile for SMS)
  • City and service address
  • Type of service requested
  • Browsing information (cookies, IP address, browser type)
  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide you with a quote or requested service
  • Contact you about your project
  • Send you communications by email or SMS (only with your explicit consent)
  • Improve our website and services
  • Comply with our legal obligations
  • NO MOBILE INFORMATION WILL BE SHARED
  1. SMS CONSENT

By providing your mobile phone number and checking the consent box, you agree to receive text messages (SMS) from Groupe Soma about your quote, your project, our services, and occasional promotions.

Message frequency varies. Message and data rates may apply based on your mobile plan.

To unsubscribe at any time, reply STOP to any message. For help, reply HELP or contact us at info@groupesoma.com.

  1. NO SHARING OF MOBILE INFORMATION WITH THIRD PARTIES

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone numbers collected through SMS opt-in are stored securely and used only by Groupe Soma to send messages you have consented to receive. Your phone number, SMS opt-in data, and consent will never be sold, rented, or shared with third parties or affiliates for any marketing or promotional purpose.

We may share limited information with:

  • Our service providers (hosting, CRM, messaging) under confidentiality agreements
  • Legal authorities when required by law
  1. COOKIES

Our website uses cookies to function properly and analyze traffic. You can disable cookies in your browser settings.

  1. DATA RETENTION

We retain your information as long as necessary to provide our services and comply with our legal obligations (typically 7 years after the last commercial interaction).

  1. YOUR RIGHTS

In accordance with Quebec’s Law 25 and PIPEDA, you have the right to:

  • Access your personal information
  • Correct it
  • Request its deletion
  • Withdraw your consent at any time
  • File a complaint with the Commission d’accès à l’information du Québec

To exercise these rights, contact our Privacy Officer:

Groupe Soma
Email: info@groupesoma.com
Phone: 514-547-0909
Address: 3685 ch Gascon

  1. SECURITY

We use reasonable technical and organizational measures to protect your information. No transmission over the Internet is 100% secure, however.

  1. CHANGES

We may update this policy. The « Last updated » date above indicates the current version.

  1. CONTACT

For any questions regarding this policy:
Email: info@groupesoma.com
Phone: 514-547-0909

ENGLISH SUMMARY — SMS PRIVACY STATEMENT

For SMS communications, our privacy practices are as follows:

Categories of personal information we may collect include: contact information (name, email, phone number), service request details, and browsing data.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Phone numbers and SMS opt-in data collected by Groupe Soma are used only to send messages users have explicitly consented to receive. This information is never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

To unsubscribe from SMS at any time, reply STOP to any message. For help, reply HELP or contact info@groupesoma.com. Message frequency varies. Message and data rates may apply based on your mobile plan.

For questions about this policy, contact:
Groupe Soma
Email: info@groupesoma.com
Phone: 514-547-0909
Address: 3685 ch Gascon

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